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Customer Reviews.

sales

5

Callum Nolson could not have been more professional & helpful. He dealt with absolutely everything, kept in close contact & ensured everything went according to plan. Super happy with the service I rec'd

17 November 2020

service

5

No problems.

16 November 2020

service

5

Excellent service throughout

16 November 2020

sales

5

Great service throughout, really helpful, flexible and everything was done as requested

15 November 2020

sales

5

Ordered the car it came within time

13 November 2020

service

5

The service was completed in the time scale promised, the staff were all very courteous, kept me informed and followed COVID guidelines

13 November 2020

sales

5

Sophie at Mini Harrogate was brilliant. She was very knowledgeable and generous with her time and made the whole experience a pleasure which is not always the case when buying a new car.

11 November 2020

service

5

Everything spot on. Great job

09 November 2020

service

5

Ease of booking, service staff always pleasant and helpful, car spotless when returned.

07 November 2020

service

5

Kept informed throughout the whole process.

02 November 2020

service

5

Very efficient service at a fair price

01 November 2020

service

5

Service done efficiently and swiftly

30 October 2020

service

3

good customer service- kept informed throughout

28 October 2020

service

5

Been very happy with all interactions since purchasing our car several years ago

27 October 2020

service

5

There were no problems and the car was ready when reception said it would be whilst booking in.

26 October 2020

service

5

Great service as usual, very accommodating and good care and attention shown. No waiting time to drop off or collect at agreed times.

25 October 2020

sales

5

Very smooth - loved the updates.

24 October 2020

service

5

Friendly and kept to the time given

24 October 2020

service

5

Very efficient and easy to combine MoT and Service.

22 October 2020

sales

5

Sophie made everything so easy and simple to understand, very happy with the service provided.

20 October 2020

service

5

Very helpful and professional staff.

20 October 2020

sales

5

Matthew explained the electric mini so even I could understand

19 October 2020

sales

5

Aaron was great and immediately helpful and informative without being pushy.

14 October 2020

sales

4

great staff

12 October 2020

sales

5

I experienced friendly and knowledgable staff and a quick and efficient delivery.

10 October 2020

sales

5

Very helpful, informative and a stress free purchasing experience. Matthew has also been very helpful post sale with useful advice and assistance.

09 October 2020

sales

5

Everything was explained to me and I felt very happy buying my new car through yourselves

08 October 2020

sales

5

Salesman was polite an courteous and recognised my mother disability needs .

06 October 2020

sales

5

I dealt with Aaron Ayers and could not fault his professionalism in sorting everything out and keeping me informed at all times.

05 October 2020

sales

4

Good communication from Matthew Mason at Harrogate, attention to detail etc.

04 October 2020

service

5

Everything carried out efficiently and on time

02 October 2020

sales

5

The salesperson I dealt with at Mini Harrogate ,Matthew Mason, was very professional in allowing me to have a test drive in a MINI jcw, and then sorting out the process of trading in my existing car and purchase of a brand new MINI jcw.

02 October 2020

service

5

They did a good job - rectified a problem quickly and effectively.

01 October 2020

sales

4

Team were very focused on making sure I was happy with everything.

01 October 2020

sales

5

The salesman I dealt with was very professional , kind and considerate

01 October 2020

service

5

Polite, professional staff and very welcoming.

30 September 2020

sales

5

Very easy to do business with , did not feel pressuried at any point which normally causes me concern, felt the whole transaction was very professional, and that the dealership appreciated my business and decision to purchase a Mini.

29 September 2020

service

5

One way system, wore mask. Booked my car in and advisor confirmed with me what the mini was booked in for and the price. Signed the form. Was given a time before I left when it would be ready to pick up.

29 September 2020

sales

5

Felt safe when test driving and in the garage. Staff friendly and helpful. Didn't feel under any pressure.

26 September 2020

service

5

Job done very satisfied

25 September 2020

service

5

A very good service experience, advice given but no pressure, the car is always returned in a spotless condition.

24 September 2020

sales

5

So efficient and made us feel valued.

22 September 2020

sales

5

Sophie has looked after me throughout the whole process, making the whole experience more personal.

22 September 2020

sales

5

Well looked after. Made to feel like a valued customer from the off, and Matthew Mason ensured that I came away with the right car.

22 September 2020

sales

5

Callum gave us regular updates, kept us informed all the way until delivery and also tried to expediate all the paperwork as I had to hand back my old car so needed the MINI as quickly as possible once delivered to the MINI Centre.

19 September 2020

sales

5

From choosing to delivery the process went without fault Updates provided in timely manner during the process Delivery on time and pick up was smooth and efficient

19 September 2020

sales

5

They've been really helpful, and guided me through the whole process.

19 September 2020

service

3.5

Good service

18 September 2020

sales

5

Mathew was a great salesman

18 September 2020

service

5

The work was undertaken with professional competence and all tasks were completed I was even provided with a taxi as courtesy cars were out of action due to covid 19