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Customer Reviews.

service

5

Nothing is to much trouble for the service staff. I feel as if I have all the support I need to keep my mini safely on the road at a reasonable price. All adding value to my car.

06 September 2019

service

5

excellent service -Matt was really helpful

04 September 2019

service

2

Car was brought in for a while you wait MOT - told this would take a maximum of 1.5 hours. Took nearly an hour longer than this although little work needed on car. If I'd waited for the car to be cleaned would have been even longer.

30 August 2019

service

5

They let me know when a service is due and explain what is needed. Work carried out and on time as arranged.

27 August 2019

service

5

A comfortable wait in reception

27 August 2019

service

4.5

First service experience on a new mini- all ok but car was not washed as promised

26 August 2019

service

5

Very satisfied

26 August 2019

service

5

Good service - fixed problems quickly.

25 August 2019

service

5

The car has seen its first three years without a itch, thanks to a garage that takes an interest in me and the car.

24 August 2019

service

5

I had to take my car in the previous day because of commitments on the morning of the service. I received a text and email with video of servicing from technician .at 10-45am I was rung to advise that it was ready for collection. Excellent service.

23 August 2019

sales

5

Couldn't have been better. Everyone we dealt with has been incredibly helpful, friendly and professional.

19 August 2019

service

5

Everything was completed efficiently.

19 August 2019

service

5

No problems with anything

18 August 2019

service

4

Would have had to wait weeks for loan car so had to make complicated arrangements. Everything else fine.

17 August 2019

service

5

Well looked after

17 August 2019

service

5

Well looked after

17 August 2019

service

5

I required an MOT and a final inspection before the warranty expired. Everything was completed on time and the one small fault with a sensor was repaired. Job done.

15 August 2019

service

5

I had lost in the car a pearl from a ring belonging to my late mother . This was found by one of the team in the workshop.

12 August 2019

service

5

Sales and collection service was fantastic. Since collecting my car I have unfortunately had a dent in the passenger door and also a leak into the front foot wells. Both issues were dealt with quickly and efficiently.

12 August 2019

service

5

Matt kept me updated with progress .

11 August 2019

service

5

Quick, efficient.

11 August 2019

service

5

Amy and Matt were extremely helpful to us. We were on holiday and had trouble with the car. They fitted us in straight away. Thank you!

10 August 2019

service

3

Courteous. Polite.

10 August 2019

sales

5

The staff who dealt with me were great. In particular Callum and Jess the aftersales lady at Harrogate we're welcoming and informative

10 August 2019

service

5

Ease of booking, excellent, polite service. The value of the taxi into town. The response I now have to the driving of my Mini, it gives me confidence, and the fact it is clean bright and shining.

08 August 2019

service

3

We booked our mini in for service as it is a year since we bought it. On arrival at Mini Harrogate we told we should not have the car serviced due to the low mileage. Despite the fact that I like to have an oil change every twelve months.

03 August 2019

service

5

All work was complete in time and my car was nice and clean afterwards

31 July 2019

service

4

Because every thing is easy and comfortable

29 July 2019

service

5

As above.

29 July 2019

service

3

For a premium mark service felt ordinary

27 July 2019

service

5

Well organised competent and polite

25 July 2019

service

5

So easy. Booker car in dropped it off, courtesy car waiting, car ready to collect same day. No hiccups.

23 July 2019

service

3

Because certain things weren't put back in place ie Bluetooth

22 July 2019

service

4

Easy booking process, fully informed throughout.

21 July 2019

sales

5

Great friendly service

17 July 2019

sales

4

As stated earlier apart from the 48 hour test drive everything was excellent .

16 July 2019

sales

5

Very helpful sales people and they were happy for me to take my time choosing the right car

16 July 2019

sales

5

We were very impressed by the knowledge of the staff and by their helpfulness. My wife is very competent but not confident and had not driven an automatic car, but Su Furneaux was very patient. From then on, Matthew Mason was very helpful.

13 July 2019

sales

5

My experience at the Mini centre was a wonderful experience from the purchase to the delivery of my vehicle. This was all down to Paul the manager

11 July 2019

service

1

As above

11 July 2019

service

5

Work carried out as promised , on time and with continued updates at all times by the service team, in a courteous manner

11 July 2019

sales

5

No problems

10 July 2019

sales

5

Very satisfied the customers were looked after from walking through the door to leaving in the new car. Nothing too much trouble

09 July 2019

sales

5

The staff were friendly and happy to help me through the process.

09 July 2019

sales

5

Excellent customer service throughout. Over and above on the day of collection.

09 July 2019

sales

5

Kept up to date at all times and great service whilst the n the store

08 July 2019

service

5

The wing mirror glass was ordered when I rang up and an appointment was made to suit my requirements the next day but one when the glass was replaced in about 5 mins. Excellent service!!

08 July 2019

service

5

Work done on time, a very pleasant and well informed staff and a pleasant and well kept reception area.

06 July 2019

service

5

Very efficient service dept with personnel who know customer

05 July 2019

sales

5

Really satisfied, nothing seemed too much trouble and all the staff I came into contact with were all really friendly and pleasant. Plus when collecting my new car everyone else seemed excited about it too which was nice.