Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2
01423 855515

Customer Reviews.

service

5

Very efficient

11 February 2021

sales

5

Callum helped it all run smoothly

10 February 2021

sales

5

Everything explained clearly including going through paperwork

10 February 2021

service

5

The staff and service I got at your BMW garage was excellent, they kept me up to date and informed.

08 February 2021

service

5

See above

08 February 2021

service

5

No issues at all

07 February 2021

service

5

All helpful and following the rules !!!

07 February 2021

sales

5

No issues encountered at all. A very smooth process

03 February 2021

service

5

Had MOT done using the while you wait service. Sat in an individual sanitised booth. MOT took exactly how long they'd said it would (1.5hrs) including free car wash.

31 January 2021

service

5

Excellent as always

19 January 2021

sales

5

Good protocols and procedures during Covid to ensure felt safe and still able to get the information required.

10 January 2021

sales

5

Great Salesman - Callum Nolson

06 January 2021

sales

5

Very satisfied

03 January 2021

sales

5

Aaron - he took care of the negotiations and delivery process from start to finish.

03 January 2021

sales

5

Matthew kept me up dated on everything

03 January 2021

sales

5

Callum was really helpful throughout the whole buying process

30 December 2020

sales

5

Everything ran so smoothly and it was a pleasure

29 December 2020

service

5

They gave me a car to use whilst mine was being serviced and overall great service

28 December 2020

service

5

The staff were very friendly and explained what needed doing to my Mini Cooper. It is 14 years old and needed a lot of work to bring it up to standard. The cost of repairs was more than expected but it has noticeably improved its performance.

27 December 2020

service

5

I was able to get an appointment on a weekend, as an essential worker this was important to me. The staff were super friendly, social distancing was observed and it was clear the health and safety of both staff and customers was important

23 December 2020

service

5

Matthew Ireland kept us fully informed on the progress of the work being carried out on our car. He provided daily updates and always explained the work being undertaken in an understandable way.

21 December 2020

service

5

Always helpful

21 December 2020

sales

5

the videos sent beforehand were v helpful and made driving away easier. everything was organised and arranged beforehand. the car is wonderful. i had a query afterwards and this was promptly answered by Sophie.

19 December 2020

sales

5

The whole process was professional / informative which considering the current circumstances is an achievement in itself.

18 December 2020

service

5

Excellent customer service.

15 December 2020

service

4

Happy with results

15 December 2020

sales

5

Fantastic service provided by Matthew, he went above and beyond for us.

09 December 2020

sales

5

Nothing was too much trouble for Stratstone Harrogate and in particular for the person who sold us our vehicle - she proved to be very knowledgable and was with us for the whole journey.

08 December 2020

service

5

No problems,everything done as promised.

08 December 2020

sales

5

In these difficult times I couldn't expect a better service

07 December 2020

sales

5

Difficult times in the midst of lockdown, but the process was as smooth as it could be under the circumstances. Paperwork was minimised, and as much as could be was completed virtually. The handover videos are very good.

07 December 2020

service

5

Everything that needed doing was explained and I had every confidence in your friendly and helpful staff

06 December 2020

sales

5

Great salesman thank you to Callum Nolson at Stratstones Harrogate

06 December 2020

service

5

The service manager who I dealt with on the day was exceptional. Very efficient, organised and friendly. I am sorry I cannot remember her name but she organised my wait in a Covid secure booth and was really informative and helpful.

04 December 2020

sales

5

Very professional

01 December 2020

service

4

Laura was excellent!

01 December 2020

service

5

Efficient and helpful team.

30 November 2020

service

5

Always treated well

30 November 2020

sales

5

I purchased my Mini following the end of the first lockdown period for Covid 19. The Centre was Covid 19 secure and the process was handled with out any concerns on my part. The salesman (Callum) was very professional knew his product extremely well

30 November 2020

service

5

Perfectly satisfied with everything they have done especially during Covid period.

27 November 2020

sales

5

Sophie the person that dealt with me on the purchase was very efficient, doing exactly what she promised.

26 November 2020

service

5

It all went according to plan