Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2
01423 855515

Customer Reviews.

service

5

Good service

06 January 2020

sales

5

excellent sales support by Callum

05 January 2020

sales

3

We were advised that we would be informed of the registration number to enable us to arrange car insurance. I had to telephone twice to follow this up. SatNav not installed on collection. Person who was calling round to install it didn't turn up.

03 January 2020

sales

5

Happy with the service and car.

29 December 2019

sales

5

Staff very helpful and nothing was too much trouble

24 December 2019

service

5

friendly and helpful team members

22 December 2019

sales

5

Very professional staff. Answered all my queries. Felt under no obligation to buy. First class experience

22 December 2019

service

4

Very helpful and courteous team

22 December 2019

sales

5

Staff there were great.

20 December 2019

sales

4.5

Pick up was not as smooth for my wife as expected but not a huge issue - got there in the end

18 December 2019

service

5

Fast, efficient and good communication from start to finish.

16 December 2019

sales

5

i was treated very special and looked after by the staff. Callum clearly loves his job, I have been to a lot of garages in my time, Mini is the best i have ever been to.

16 December 2019

service

5

Very straightforward and well organised.

16 December 2019

service

5

Great service and staff

14 December 2019

service

5

Staff were courteous and helpful

13 December 2019

sales

5

I would definitely be going back to Mini Harrogate as the service was great

12 December 2019

sales

5

All the staff were extremely helpful, finding our perfect car right through to picking it up. Could have been better polished, but sorted it before we left.

10 December 2019

service

5

Very good customer service. Booked a taxi for me to assist with getting me back to Leeds.

08 December 2019

service

5

Completed in time

07 December 2019

service

5

Always a pleasure

06 December 2019

sales

4

Answered most questions quickly

04 December 2019

sales

4

Emails giving different information to phonecalls

02 December 2019

service

5

Arrived without appointment and dealt with immediately

01 December 2019

sales

5

Cant fault the service.

28 November 2019

service

5

Easy, polite, helpful

27 November 2019

service

5

You always receive a warm welcome from knowledgeable helpful & friendly staff

24 November 2019

service

3

I have a couple of questions after my service, I have called and left a message Friday afternoon and no one has got back to me yet

24 November 2019

service

5

The atmosphere at this mini dealer is very good and we were treated well by the service department. As we travel 100 miles to Harrogate and were going to spend the day in town, a taxi was provided to take us into the town centre.

23 November 2019

service

4

Not quite completely satisfied because yet again, I asked that the engineer to change the clock to the correct time (1 hour fast) and this did not happen. This is something I have never worked out how to do.

21 November 2019

service

5

Couldn't fault it in any way

18 November 2019

sales

5

Regular contact throughout.

16 November 2019

service

5

Car well maintained and cared for by service dept. Beautifully cleaned and vac after. Comfortable and warm area to wait whilst work done. Dogs very welcome too.

16 November 2019

sales

5

5* Customer Service

14 November 2019

service

2

Having taken out TLC on purchase I expected FREE servicing upto 5 years OR 50,000 miles! Arriving at the service I was told this was not the case because 'I had had the maximum number of services' despite only servicing as the car has requested.

12 November 2019

service

5

Professional service, good timekeeping, courtesy car.

11 November 2019

sales

5

Car was in immaculate condition. Spent time going through the cars systems. Excellent I had a loan mini whilst mine was on order. Thank you so much

11 November 2019

service

4

Although you have done everything you can, it seems there is not an answer to my issue...

10 November 2019

service

4

The time of the clock was not updated, hence 4 stars. Lack of observation.

05 November 2019

service

5

allways looked after use

05 November 2019

service

5

they do as they say

04 November 2019

service

5

Front of house gentleman, Matthew Ireland, is a credit to Mini. He is unfailing helpful and takes the time to deal properly with customers. Could not fault him or his attitude.

03 November 2019

service

5

A very clean car returned!! Thank you

02 November 2019

service

5

Friendly service and sales team. Made to feel welcome. Thoroughly professional with a high standard of customer care.

02 November 2019

service

4

Service staff on reception are the best Ive ever met. It was Mat this time but both are always helpful, attentive and do their very best for you

01 November 2019

service

5

Always exellent

31 October 2019

service

5

Lovely staff who listen and give good answers.

28 October 2019

service

5

Proficient work

26 October 2019

service

5

Friendly staff at the service desk.

23 October 2019

sales

5

Very Good Sales and After care staff, especially Charlotte and Callum. Was very disappointed with the car due to initial malfunction less than 24 hours after purchase, but they dealt with it promptly and kept me informed with the updates.

23 October 2019

sales

5

All the staff members we saw during our purchase were excellent - particularly Callum