OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
153 ratings and 110 comments received in the last 90 days.
09 June 2025
Great sales guys
03 June 2025
The process of deciding what would suit me was discussed fully and the sales person made the decision making process easy.
03 June 2025
nil
03 June 2025
Staff were friendly, courteous and professional. They were very helpful in arranging test drives to suit me. At the handover, they provided a detailed explanation of all of the car's features and how to operate them.
01 June 2025
From the first call to the final handover I couldn't recommend STRATSTONE MINI HARROGATE enough. Chris Byrne the Motability Specialist was excellent explained everything thoroughly & understood my needs completely. First Class Customer Service!!
28 May 2025
no pressure listened knowledge
16 May 2025
The staff made a daunting prospect easy. Special mention must go to Alex who is an asset to your company.
08 May 2025
As above
02 May 2025
Chris was lovely but there were a few hiccups, beyond his control possibly but overall good
26 June 2025
As above
24 June 2025
Satisfied with service received
22 June 2025
No complaints
19 June 2025
Brilliant service. Excellent relationship. Really efficient.
19 June 2025
Issue fully resolved and service experience highly positive
17 June 2025
The service provided was again of an excellent quality. The reception staff were pleasant, professional and amenable. I have had the pleasure of the Ryan Pride service on numerous occasions and on each occasion it has been excellent. No change this.
16 June 2025
Confirmed clean bill of health.
15 June 2025
Very helpful, have complete confidence in the team
15 June 2025
Problem sorted kept informed
14 June 2025
Always great service at this centre, staff are always very friendly and helpful
12 June 2025
Fast delivery was great.