OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
63 ratings and 24 comments received in the last 90 days.
11 June 2022
Exciting times and great to have personal attention for me and the boys who were with me to pick up the car.
07 June 2022
They kepted me on the picture all the time about were my mini was in production and when it was going to be delivered
05 June 2022
Matters were taken out of Jordan's hands due to unforeseen circumstances but she let me know every step of the way.
01 June 2022
Throughout Andrew has been very helpful and very informative, he always kept me updated and provided excellent service.
27 May 2022
Very smooth and fast deal and handover.
23 May 2022
This was the first time I had purchased a brand new car & the experience was excellent. I was made to feel very special in a lovely atmosphere.
09 May 2022
Friendly & efficient
05 May 2022
Efficient service, no pressure to buy just a person willing to be helpful in achieving satisfaction for the customer.
30 April 2022
Everything Ok
03 June 2022
Staff were friendly. Service was efficient. Location was not ideal for me but would use again due to staff being so helpful
29 May 2022
Excellent Service
22 May 2022
Friendly and efficient.
20 May 2022
Everything explained and alternative discussed
15 May 2022
Brilliant!
11 May 2022
Very satisfied with the team on reception, especially Ryan (think that was his name) who was extremely helpful. So had a good experience with your staff.
09 May 2022
MOT carried out and health check completed. Car was ready on time and cleaned.
29 April 2022
Staff, service, timings, communications all 100%.
14 April 2022
Superb Chicago service person Outstanding
13 April 2022
The repair was carried out quickly and efficiently. I was made confortable during my waiting time. I was offered a car wash in addition, which was most welcome.
11 June 2022
Stratstone Mini have been marvellous and Jordan in particular was approachable, knew her product, reassuring and totally professional. She made the process of buying a new car seamlessly easy for me.