OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
129 ratings and 89 comments received in the last 90 days.
04 April 2024
Excellent service and communication
27 March 2024
Claire was an outstanding representative at Mini Harrogate, she was so easy to talk if you had any concerns.
24 March 2024
Salesman good
23 March 2024
because I was satisfied
18 March 2024
Amazing service from both Emma and Helen absolutely the best mini sales experience fantastic they halted me from checking out a Volvo x30 and im so so happy lovely members of staff
17 March 2024
Claire made everything very easy and the whole process ran perfectly. She looked after us and she was smashing and very helpful. She was really good.
17 March 2024
Claire made huge effort so that i could collect my car when i wanted it even though my plans changed at the last minute so i asked if i could collect my car on the Friday rather than the Monday as originally planned. Excellent service recieved
13 March 2024
Andy was extremely efficient and was able to source the right model for me
10 March 2024
Everything was sorted out, including registering the car with our Personal Number Plate. The whole process was completely painless!
12 April 2024
Great customer service but parts cost very high
11 April 2024
They got to the bottom of the problem and kept me informed at every stage.
11 April 2024
Ryan Pride is an absolute credit to the company. So good at his job, super friendly and very professional, knowledgeable and nothing is a problem.
08 April 2024
Well I am very satusfied
08 April 2024
Seamless from start to finish
07 April 2024
Problem wasn't able to be fixed at this visit. Now scheduled for further visit
05 April 2024
The staff are amazing at Stratstone Harrogate. Efficient and friendly.
02 April 2024
All went to plan and servic car provided
31 March 2024
Excellent, friendly service. Communication was excellent.
28 March 2024
Quick and easy support with buying the car.
12 April 2024
Great customer service