OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
155 ratings and 128 comments received in the last 90 days.
22 May 2026
Dana v straightforward and knowledgeable
19 May 2026
The staff were excellent, start to finish and the whole experience was very profesional.
19 May 2026
The garage was very professional and kept me informed all the time
19 May 2026
I was extremely well looked after from my first visit to browse all the way through to receiving my new Mini
18 May 2026
Alex was superb and extremely helpful and knowledgeable.
17 May 2026
Helpful and efficient, Jack at Stratstone Harrogate was great.
17 May 2026
Great service start to finish. Took time to listen to what I wanted and advised accordingly.
16 May 2026
From the initial enquiry through to driving away I was very happy with the service and communication throughout.
15 May 2026
Fantastic service again from MINI. A particular thank you to Ben for going above and beyond by providing me with his company car as a courtesy car when we unexpectedly were without a car in the household before the new MINI arrived!
03 June 2026
Always professional and personable.
03 June 2026
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03 June 2026
Jess from service centre has been very helpful and friendly sorting out a problem with the tyres. Hopefully it is now fixed thanks to her attention.
31 May 2026
Very helpful staff
30 May 2026
Great experience with the team and get things done effectively.
29 May 2026
I'm really impressed with the service I've received from Daniel and the team at Stratstone Mini Harrogate. Helping me pivot to a nearly new mini and anticipating my needs at all points.
29 May 2026
Great service and staff very helpful
22 May 2026
Very easy to arrange and staff helpful
22 May 2026
Super service as usual from service reception through to workshop. All good!
21 May 2026
Approachable and helpful staff. Clear communication. MOT carried out without problems.
FIND Stratstone Harrogate.
Address
- Wetherby Road, Harrogate, HG3 1DH
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0142 3205167
Harrogate as well as surrounding areas including Ripon, Knaresborough, Ilkley and Wetherby
Address
- Wetherby Road, Harrogate, HG3 1DH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 0142 3205170
Harrogate as well as surrounding areas including Ripon, Knaresborough, Ilkley and Wetherby
31 May 2026
Excellent customer service from the 24hr test drive set up to the collection of the new car. Dana was amazing - did what she said she would when she said she would.