OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
165 ratings and 117 comments received in the last 90 days.
04 March 2025
Great service
04 March 2025
As above
02 March 2025
Friendly non pushy advice and service.
04 February 2025
Andy at Harrogate mini was excellent
31 January 2025
Personable knowledgeable salesperson - quick to respond to questions / queries and explain things clearly
24 January 2025
Amazing customer service and knowledgeable staff. Jordon and Emma have been amazing.
08 January 2025
Jordan was so helpful and patient with me, she made the experience so seamless for someone who is not massively au fait with the whole car buying world, she made it so stress free for me! Big thanks!
07 January 2025
Jordan made it a pleasant and simple experience. She was extremely patient with me as I had my little girl with me which was hugely appreciated. She wasn't pushy and was quick to respond. Great service thanks to Jordan.
29 December 2024
Communication was good and there was no complications
19 March 2025
Five stars to the service team
19 March 2025
Great staff, made everything very easy
18 March 2025
Quick service for hand over and pick up of my vehicle. Staff gave advice but didn't put any pressure on me to have work done.
18 March 2025
The staff were very polite and informative and ensured the experience was hassel free
18 March 2025
Kept appraised and updated on service. Staff friendly and knowledgeable.
17 March 2025
Good service
17 March 2025
they did as they were asked
17 March 2025
Simple to book service work. Quality work done. Helpful honest feedback. Feel that the car is being cared for.
17 March 2025
Staff very helpful, knowledgeable and efficient.
16 March 2025
A little bit of a wait to drop my keys off which I haven't experienced before. Suggested repairs were expensive
09 March 2025
Fantastic knowledgeable staff, plenty of models to browse.