OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
168 ratings and 118 comments received in the last 90 days.
05 February 2026
Very good sales team, personable but not pushy
03 February 2026
The sales people were: informative patient very friendly had good communication skills understood our requirements were accommodating of our situation gave us time to assimilate information provided kept us in touch with progress.
03 February 2026
Great service and great communication. Daniel who I dealt with at the harrogate branch was brillant.
02 February 2026
Personal friendly help and quick. Staff were keen to make sure all went well.
31 January 2026
All straight forward and easy process. With plenty of clear explanations. Listened to my needs and I am very satisfied with the process and more importantly my new car.
20 January 2026
Both AJ and Jordan were fantastic and extremely helpful throughout the whole process.They could not do enough to help both my wife and I as we purchased two cars from them.
03 January 2026
No sales BS!
01 January 2026
Only a small site but very clean and tidy We did not have long to wait for any of our appointments A very pleasurable experience
28 December 2025
The car was easily found to my specifications
12 February 2026
Excellent service from Dom at Stratstone in Harrogate
12 February 2026
great service car was ready , washed and parked awaiting my arrival. only slight complaint was no fuel in loan car and my car needed the expansion tank topping up, at all
11 February 2026
Efficient and professional members of staff at the customer interface
11 February 2026
Service was excellent, my car was finished earlier than expected very pleasant staff.
10 February 2026
Good communication and great customer service
10 February 2026
5 star , completely satisfied. Car checked over with walk round video which was great . Great job done thank you.
08 February 2026
Jess, was just so helpful
07 February 2026
Excellent customer service. I sat and waited for the break fluid change to be done, this was done quickly and my car was washed and vacuumed before being given back to me.
07 February 2026
My wife has the mini and I have an Audi but I'm not usually impressed with main dealerships. They're usually arrogant, elitist and expensive. However, Stratstone Mini in Harrogate were a breath of fresh air. Courteous, wonderfully friendly and obligi
05 February 2026
Staff were friendly & helpful. Especially Gemma.
FIND Stratstone Harrogate.
Address
- Wetherby Road, Harrogate, HG3 1DH
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0142 3205167
Harrogate as well as surrounding areas including Ripon, Knaresborough, Ilkley and Wetherby
Address
- Wetherby Road, Harrogate, HG3 1DH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 0142 3205170
Harrogate as well as surrounding areas including Ripon, Knaresborough, Ilkley and Wetherby
10 February 2026
Excellent service from start to finish