OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
177 ratings and 114 comments received in the last 90 days.
01 January 2026
Only a small site but very clean and tidy We did not have long to wait for any of our appointments A very pleasurable experience
28 December 2025
The car was easily found to my specifications
24 December 2025
Very helpful no complaints
20 December 2025
I wasn't actually intending to buy - however Callum Nolson was so helpful showing me different models and explaining everything with no pressure whatsoever that I decided to go ahead. Ben Killick has also been extremely helpful and patient.
17 December 2025
Seamless process helped by Chris Boyce
16 December 2025
Chris Boyce
16 December 2025
The vehicle was handed over to us and Alex fully explained all the vehicle
16 December 2025
Ben was fantastic - quick to reply to messages and gave me clear answers to all of my questions. My service felt personalised and there was no issue with collecting my car at my preferred time.
09 December 2025
Very. I only had to visit the showroom once & the remainder of the purchase was completed electronically which was perfect for me & made the whole process so quick & easy. Collection day also went very smoothly as well, I was basically in & out.
18 January 2026
Good communication and clear information about the mini
18 January 2026
Good service
18 January 2026
As always staff very friendly and helpful. I saw Dominic and Jess when I brought my car in for it's MOT. Pleasant seating area with magazines and nice coffee.
18 January 2026
Good information and communication. Thorough action and good feedback on concerns.
18 January 2026
Kept informed all the way through the process and Dominic was always friendly
14 January 2026
Jess was brilliant. The problem was rectified and the third party was dealt with satisfactorily.
14 January 2026
The feedback was dissappointing. The vehicle survey said that the rear brake shoes were starting to wear and this was mentioned when I collected the vehicle. What was not mentioned was that there was no repair kit. No space left here to comment more!
14 January 2026
Jess dealt with everything most efficiently. I was completely happy with everything. No worries at all.
13 January 2026
Efficient and polite
13 January 2026
Lovely welcome and clear explanations of work needed.
FIND Stratstone Harrogate.
Address
- Wetherby Road, Harrogate, HG3 1DH
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0142 3205167
Harrogate as well as surrounding areas including Ripon, Knaresborough, Ilkley and Wetherby
Address
- Wetherby Road, Harrogate, HG3 1DH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 0142 3205170
Harrogate as well as surrounding areas including Ripon, Knaresborough, Ilkley and Wetherby
03 January 2026
No sales BS!