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Customer Reviews.

service

5

Sam Risdale was outstanding. He showed interest in what I wanted and stayed in touch throughout. He was efficient, friendly, knowledgeable and honest - something you rarely get from car dealers who don't speak to you once you've driven away.

08 February 2018

service

5

All brilliant helpful people

07 February 2018

service

5

The hospitable reception and the quality of performance did not leave me disappointed.

07 February 2018

service

5

I was kept informed whilst car was being serviced and the car was cleaned and valeted to a good standard for me.

06 February 2018

sales

5

Great helpful staff

06 February 2018

sales

5

The sales staff were knowledgeable and helpful. The "handover" was very efficiently carried out

30 January 2018

service

5

Everything was explained thoroughly

30 January 2018

service

5

Complements to Matt on the desk, Colin the mechanic and the most efficient Arber, sorry he is leaving

29 January 2018

service

5

Very helpful staff at Harrogate

27 January 2018

service

5

Very satisfied with the service received & knowledgable staff

26 January 2018

service

5

I was kept informed about progress and the staff were very helpful

25 January 2018

service

5

None of the usual hassle I have experienced from other garages when arranging a service, no issue with getting a courtesy car, staff helpful and polite. All issues resolved.

19 January 2018

service

5

Delivered as they said they would

19 January 2018

sales

4

I haven't had a follow up call yet and I am missing a handbook I think.

17 January 2018

service

5

The team at mini are always very polite, efficient and accomodating.Car is ready when expectedGreat service

16 January 2018

service

5

I was totally satisfied with the service I received.

15 January 2018

service

5

My car looked and smelled brand new after the valet

13 January 2018

service

5

We have had excellent customer service from the Harrogate branch both with sales and service. They have gone above and beyond to sort out an issue we had with out JCW and can not fault them at all.

12 January 2018

sales

5

both people that we dealt with were friendly,helpful and professional. Mick remembered us from previous purchases .Leo gave us a really good personalised service,i would not feel any hesitation if we needed to contact him with any queries.

11 January 2018

service

5

Easy to book in, clearly explained what they had done, ready on time

10 January 2018

service

5

Consistently good service always friendly and helpful

07 January 2018

service

5

It's all so easy. They keep me well informed after I've left the car there and the showroom is very comfortable if I return before the car is ready

05 January 2018

sales

4

Check the above answer.

05 January 2018

service

5

good communication and hot chocolate

02 January 2018

sales

5

The level of service we received from Harrogate Stratstone was exemplary especially Leo Sherratt who we dealt with. At no point did we feel pressured and they spent time with us to explore all the options available before we chose the best package

02 January 2018

sales

5

Leo Sherratt was very good

02 January 2018

service

5

As above

01 January 2018

service

5

I am top top marks satisfied with the experience at Harrogate Mini. Everything was perfect and very professional from start to finish. This gave me huge confidence with them. A massive appreciation thanks must go to both Georgina and Matt especially.

01 January 2018

service

5

Answered all my problems

29 December 2017

sales

5

The salesman,Leo Sherratt was very professional and helpful and it was his approach as much as anything else that swung my choice. Leo is a credit to his employers.

28 December 2017

sales

5

Everything went as promised and with great attention to detail.

27 December 2017

service

4

Just was told the valet would take two hours and was three

22 December 2017

sales

5

Alex Williams at Mini Harrogate was superb, as was the communication and updates via Mini UK on the progress of the car during build & delivery.

22 December 2017

service

5

No problem service

22 December 2017

service

5

As above, service from the team remains at a high level.

22 December 2017

service

5

The issue was resolved efficiently and with the minimum of effort on my part.

21 December 2017

sales

5

Sam was very courteous and professional. Nice to deal with one person from first walking in the showroom to leaving with your car. I felt fully informed on all aspects from deciding on the car to owning it.

21 December 2017

service

5

Good service, very pleasant staff and nice atmosphere

21 December 2017

sales

5

The car was cleaned prepared and put inside for me super speedy and it made it feel good and special for buying your new car

20 December 2017

sales

4

He kept us informed throughout the process

14 December 2017

service

5

made to feel like a friend not just any customer

14 December 2017

service

5

Brilliant, great staff. We were very well looked after.

13 December 2017

service

5

Appreciated the car wash and vac with compliments.

12 December 2017

sales

5

The whole package from the staff to picking up my car was spot on!

12 December 2017

sales

5

Customer service was excellent

09 December 2017

sales

5

Very friendly but also professional; easy to deal with, knowledgeable and enthusiastic about the cars. Nice showroom, good selection of cars, nice coffee.

09 December 2017

service

4

The cost.

06 December 2017

sales

4

Friendly and helpful staff.

06 December 2017

service

5

Amazing service and great staff

05 December 2017

service

5

All completed in allocated time.