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Customer Reviews.

sales

5

see above

12 September 2017

service

5

Couldn't have done enough everything completed with satisfaction and no hassle

12 September 2017

service

5

The car came back with the wheels looking like new!

09 September 2017

service

2.5

A minor discrepancy on the billing, which I am assured is being sorted out

09 September 2017

sales

5

Did everything they could to get my car ready as quickly as possible!

05 September 2017

service

5

We were very satisfied. Had a problem with the cruise control. My car was booked in & a hire car was waiting for me when I got to the garage.

02 September 2017

service

2

The valet was complimementary which is great, although my cleaning equipment was used. The biggest disappointment was the sticker which is now in my windscreen and I can't remove it. This is really annoying!

29 August 2017

service

5

Service carried out to my complete satisfaction

29 August 2017

service

5

As above car was ready within an hour and a half as promised whilst I waited

29 August 2017

service

5

From start to finish the service was excellent

25 August 2017

service

1

Not happy at all, completely very poor

23 August 2017

service

5

Service has been quick and response rates excellent

22 August 2017

sales

5

Mick found a great car for us.

20 August 2017

service

5

Completely satisfied

18 August 2017

sales

5

Staff knew what they were talking about.

16 August 2017

service

4

Got lift into town whilst I waited which was good

11 August 2017

service

5

Organised a lift home for me, got the car finished early and did not do unnecessary work.

11 August 2017

sales

5

We were kept informed of the progress of the arrival of the new car at each stage and all the paperwork was completed prior to the collection of the new vehicle.

08 August 2017

service

5

I think the same answer as above. Always friendly, and efficient.

04 August 2017

service

5

Excellent

03 August 2017

service

5

Easy service and great staff.

28 July 2017

service

5

Everything completed on the car

27 July 2017

service

5

Very friendly staff welcoming and helpful

21 July 2017

sales

5

Just very impressive customer service. The sales executive actually listened first and then used his comprehensive knowledge to help construct the best product to meet my requirements.

19 July 2017

sales

5

Everything was as expected

15 July 2017

service

5

Very good frendly capable service staff

14 July 2017

sales

5

Great communication.

14 July 2017

service

5

On my recent visit I explained what the issues were. I felt that I was listened to (and not dismissed as not knowing what I was talking about!). All issues were resolved.

14 July 2017

service

1

Called by mini to bring car in for recall job. Arrived at 9 bearing in mind live several miles away from garage.Went shopping while work completed.Mini called 1 and half hours later to say they hadn't got the parts to do the job and I could collect

14 July 2017

service

2

After recent service oil warning light came on had to search around late at night to get oilIt was obvious no one had checked the oil level at the service

14 July 2017

service

5

Easy transaction from booking service to collection of valeted car on completion

12 July 2017

service

5

Staff were friendly, interested in my car and keen to help.

10 July 2017

sales

4

Good service from the salesman. There was a problem with the accounts department but this was dealt with promptly by the salesman.

08 July 2017

sales

5

Excellent

07 July 2017

sales

5

Same as above

06 July 2017

sales

5

As above - excellent salesperson - knowledgeable, competent, pleasant, professional. Didn't try to push anything. The Centre is well laid out, has plenty of different minis to view, is comfortable, has good coffee on tap and very nice loos!

05 July 2017

service

5

My Five Star rating says it all

05 July 2017

sales

5

Salesman Alex very knowledgeable and helpful Mini Harrogate are a top dealership

03 July 2017

service

1

Customer made to feel at fault. Disgusting considering was lied to about number of previous owners plus the unsafe condition of car. Will never use again.

28 June 2017

service

5

See question 1 above.

28 June 2017

service

5

Same answer as before

27 June 2017

service

3

Service booked in by central booking when car didn't need to be serviced for another 7,000 miles so had a wasted journey to Harrogate from York

21 June 2017

service

5

Dealt with quickly & efficiently

20 June 2017

sales

5

I dealt with Alex and Mick, both of whom were very professional.