OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
131 ratings and 88 comments received in the last 90 days.
04 April 2024
Excellent service and communication
27 March 2024
Claire was an outstanding representative at Mini Harrogate, she was so easy to talk if you had any concerns.
24 March 2024
Salesman good
23 March 2024
because I was satisfied
18 March 2024
Amazing service from both Emma and Helen absolutely the best mini sales experience fantastic they halted me from checking out a Volvo x30 and im so so happy lovely members of staff
17 March 2024
Claire made huge effort so that i could collect my car when i wanted it even though my plans changed at the last minute so i asked if i could collect my car on the Friday rather than the Monday as originally planned. Excellent service recieved
17 March 2024
Claire made everything very easy and the whole process ran perfectly. She looked after us and she was smashing and very helpful. She was really good.
13 March 2024
Andy was extremely efficient and was able to source the right model for me
10 March 2024
Everything was sorted out, including registering the car with our Personal Number Plate. The whole process was completely painless!
17 April 2024
They were great.
17 April 2024
Good customer service
17 April 2024
All the staff at the service reception give me a full description of what's required and pricing too.
17 April 2024
efficient and friendly staff, no issues with experience
16 April 2024
Ryan is so helpful and knowledgable.
15 April 2024
Efficient service
15 April 2024
Great friendly service.
14 April 2024
Great service and honesty feedback.
13 April 2024
Very informative
13 April 2024
MOT was all sorted quickly and sorted my slow puncture out too
12 April 2024
Great customer service