OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
137 ratings and 85 comments received in the last 90 days.
20 April 2024
Sales person and the car itself!
12 April 2024
Great customer service
04 April 2024
Excellent service and communication
27 March 2024
Claire was an outstanding representative at Mini Harrogate, she was so easy to talk if you had any concerns.
24 March 2024
Salesman good
23 March 2024
because I was satisfied
18 March 2024
Amazing service from both Emma and Helen absolutely the best mini sales experience fantastic they halted me from checking out a Volvo x30 and im so so happy lovely members of staff
17 March 2024
Claire made everything very easy and the whole process ran perfectly. She looked after us and she was smashing and very helpful. She was really good.
17 March 2024
Claire made huge effort so that i could collect my car when i wanted it even though my plans changed at the last minute so i asked if i could collect my car on the Friday rather than the Monday as originally planned. Excellent service recieved
01 May 2024
Great courtesy car arrangements
30 April 2024
Quick and easy, great customer service
24 April 2024
My car was serviced nice and quick and gleaming when I collected it.
21 April 2024
Appear to be customer focused
17 April 2024
efficient and friendly staff, no issues with experience
17 April 2024
Good customer service
17 April 2024
All the staff at the service reception give me a full description of what's required and pricing too.
17 April 2024
They were great.
16 April 2024
Ryan is so helpful and knowledgable.
15 April 2024
Great friendly service.
01 May 2024
It was an easy pleasant transaction , and supper fast delivery .